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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathy

Kathy

September 24, 2026

5  out of  5
rating by Kathy
"He was great with customer service. Glad to be back with state farm"
We responded:
"Hi Kathy, welcome back, and thank you for the 5-star review! ⭐⭐⭐⭐⭐ We’re so glad you had a great experience and appreciated the customer service, competitive pricing, and quick turnaround on your insurance quote. Making the process easy and being readily available to our customers are priorities for us at Jeffrey Castillo Insurance Agency. We truly appreciate you choosing to come back and trusting our team with your insurance needs!
"
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Roque Nunez

September 18, 2026

5  out of  5
rating by Roque Nunez
"Excelente"
We responded:
"¡Hola Roque, muchas gracias por tu reseña de 5 estrellas! ⭐⭐⭐⭐⭐ Nos alegra saber que tu experiencia con Jeffrey Castillo Insurance Agency fue excelente. Nuestro equipo está comprometido a brindar un servicio amable, profesional y personalizado para todas tus necesidades de seguros. ¡Agradecemos mucho tu confianza y esperamos seguir atendiéndote por muchos años!
"
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Diana Casanova

September 14, 2026

5  out of  5
rating by Diana Casanova
"Thank you so much Luis! excellent work."
We responded:
"Hi Diana, thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We’re happy to hear that Luis provided you with excellent service. At Jeffrey Castillo Insurance Agency, our team is committed to making every insurance experience helpful, professional, and easy. We truly appreciate your trust and your kind words about Luis. Thank you for choosing our agency—we’re always here when you need us!
"
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Marisol Carrasquillo

September 10, 2026

5  out of  5
rating by Marisol Carrasquillo
"Alba was very professional and patience."
We responded:
"Hi Marisol, thank you so much for your 5-star review! ⭐⭐⭐⭐⭐ We’re happy to hear that Alba provided professional, patient, and responsive service throughout your insurance quote experience. At Jeffrey Castillo Insurance Agency, we know how important it is to make getting insurance simple, convenient, and easy to understand. We truly appreciate your trust in Alba and our team and look forward to being here whenever you need us!
"
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Rolo Reyes

September 6, 2026

5  out of  5
rating by Rolo Reyes
"Had a really good experience with Jeffrey. Everyone was friendly, helpful, and the process was seamless. Definitely recommend them if you’re looking for great service and an insurance team you can rely on."
We responded:
"Hi Rolo, we really appreciate the recommendation! It’s great to hear that your experience with **Jeffrey Castillo Insurance Agency** was smooth from start to finish and that our team made you feel supported along the way.

Reliable service, clear communication, and making insurance easy to navigate are all things we work hard to deliver. Thank you for trusting our team with your insurance needs!
"
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Jovanny Suriel

September 6, 2026

5  out of  5
rating by Jovanny Suriel
"Jeffery Castillo and his team at this State Farm agency go above and beyond. Every interaction has been professional, personable, and genuinely helpful, from the first quote to ongoing policy questions. What stands out most is how knowledgeable Jeffery is about coverage options and how much he clearly cares about the community he serves. He takes the time to explain things clearly instead of rushing through paperwork, and he follows up to make sure everything’s actually working for you, not just sold to you. If you’re looking for an agent who treats you like a neighbor instead of a policy number, this is the place to go. Highly recommend!"
We responded:
"Hi Jovanny, thank you so much for the thoughtful review and recommendation! We’re grateful you’ve had such a positive experience with Jeffrey and the team at **Jeffrey Castillo Insurance Agency**. Taking the time to clearly explain coverage, answer questions, follow up, and make sure our customers feel confident in their insurance decisions is exactly the kind of service we strive to provide.

We truly appreciate your trust and your kind words about our commitment to the community. It means a lot to know you feel treated like a neighbor rather than just a policy number. We look forward to continuing to be here whenever you need us!
"
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Jonathan Jean luis

August 27, 2026

5  out of  5
rating by Jonathan Jean luis
"Luis muchas gracias por el servicios"
We responded:
"¡Hola Jonathan, muchas gracias por tu reseña de 5 estrellas! ⭐⭐⭐⭐⭐ Nos alegra saber que Luis te brindó un excelente servicio. En Jeffrey Castillo Insurance Agency, nos esforzamos por ofrecer una atención amable, profesional y personalizada para cada una de tus necesidades de seguros. Agradecemos mucho tu confianza en Luis y en nuestro equipo. ¡Estamos aquí para ayudarte siempre que lo necesites!
"
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Amira Quinn

August 27, 2026

5  out of  5
rating by Amira Quinn
"I just want to say thank you to alba! She was amazing & made sure I was okay with everything & understood everything every step of the way! She was great with communication and very polite, professional!"
We responded:
"Hi Amira, thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Alba made your experience such a positive one. Taking the time to clearly explain your insurance coverage, answer questions, and make sure you feel comfortable every step of the way is exactly the level of service we strive to provide at Jeffrey Castillo Insurance Agency. We truly appreciate your trust and kind words about Alba’s communication and professionalism. Thank you for choosing our team—we’re always here when you need us!
"
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Red Outlaw (Red Hood)

August 27, 2026

5  out of  5
rating by Red Outlaw (Red Hood)
"La señorita alba me ayudo bastante Claro sobre la police y con las dudes que tenia"
We responded:
"¡Hola, muchas gracias por tu reseña de 5 estrellas! ⭐⭐⭐⭐⭐ Nos alegra saber que Alba pudo ayudarte a comprender mejor tu póliza y aclarar todas tus dudas. En Jeffrey Castillo Insurance Agency, creemos que es muy importante que nuestros clientes entiendan sus coberturas y se sientan seguros con sus decisiones de seguros. Agradecemos mucho tu confianza y estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por elegirnos!
"
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Rafaela yinet Batista Martinez

August 21, 2026

5  out of  5
rating by Rafaela yinet Batista Martinez
"Encantada con las atenciones especiales del señor luis gracias por asegurarme mi casa y mi vehículo estoy muy satisfecha con tu servicios bendiciones y lo recomiendo al 100..."
We responded:
"¡Muchísimas gracias por tu reseña de 5 estrellas y por recomendarnos al 100%! ⭐⭐⭐⭐⭐ Nos alegra saber que Luis te brindó una atención especial y que estás satisfecha con el servicio recibido para tu seguro de casa y seguro de auto. En Jeffrey Castillo Insurance Agency, nos esforzamos por brindar una atención cercana, profesional y personalizada a cada cliente. Agradecemos mucho tu confianza y esperamos seguir ayudándote con todas tus necesidades de seguros. ¡Muchas gracias por elegirnos y bendiciones para ti también!
"
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Genesis Castro

August 21, 2026

5  out of  5
rating by Genesis Castro
"Excelente servicio el de Alba!"
We responded:
"¡Muchas gracias por tu reseña de 5 estrellas! ⭐⭐⭐⭐⭐ Nos alegra saber que Alba te brindó un excelente servicio. Para nuestro equipo es muy importante ofrecer una atención amable, profesional y personalizada, ayudando a nuestros clientes a sentirse seguros y bien informados sobre sus opciones de cobertura. Agradecemos tu confianza en Jeffrey Castillo Insurance Agency. ¡Alba y todo nuestro equipo estamos aquí para ayudarte cuando lo necesites!
"
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Karla Corea

August 21, 2026

5  out of  5
rating by Karla Corea
"Excepcional atendida por Alba nubia"
We responded:
"¡Hola Karla, muchas gracias por tu reseña de 5 estrellas! ⭐⭐⭐⭐⭐ Nos alegra saber que tu experiencia con Alba fue excepcional. En Jeffrey Castillo Insurance Agency, nos esforzamos por brindar una atención amable, profesional y personalizada para todas tus necesidades de seguros. Agradecemos mucho tu confianza y esperamos seguir ofreciéndote un excelente servicio. ¡Gracias por elegirnos!
"
Profile photo of Jorge Martin Lizarraga Navarro

Jorge Martin Lizarraga Navarro

August 10, 2026

5  out of  5
rating by Jorge Martin Lizarraga Navarro
"Excelente atención de parte de Alba. Siempre es muy amable, profesional y está dispuesta a ayudarme y aclarar cualquier duda. Me ha orientado muy bien tanto con mi seguro de auto como con mi seguro de vida, explicándome todo con paciencia y claridad. Se nota que realmente se preocupa por sus clientes y busca brindar el mejor servicio. Estoy muy agradecido con su atención y la recomiendo 100%. ¡Gracias, Alba, por tu excelente trabajo"
We responded:
"¡Hola Jorge, muchísimas gracias por compartir tu experiencia y por tu recomendación! Nos llena de alegría saber que Alba pudo brindarte la atención, el profesionalismo y la dedicación que nuestros clientes merecen. Nos enorgullece contar con personas como ella, que se toman el tiempo para explicar cada detalle y ayudar a nuestros clientes a tomar decisiones informadas sobre su seguro de auto, seguro de vida y otras necesidades de protección. Agradecemos profundamente tu confianza en nuestra agencia de State Farm y esperamos seguir acompañándote por muchos años. ¡Gracias por ser parte de nuestra familia y por reconocer el excelente trabajo de Alba!"
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Yesenia Sanchez

August 8, 2026

5  out of  5
rating by Yesenia Sanchez
"Gracias muy agradecida de su ayuda y su servicio ."
We responded:
"¡Hola Yesenia! 😊 Muchas gracias por su reseña de 5 estrellas. Jeffrey Castillo Insurance Agency, nos alegra muchísimo saber que tuvo una excelente experiencia.

Si necesita ayuda en el futuro, aquí estaremos para servirle. ¡Gracias por su confianza!"
Profile photo of Cesar Saenz

Cesar Saenz

August 8, 2026

5  out of  5
rating by Cesar Saenz
"Excelente atención muchas gracias Alba Morales"
We responded:
"¡Hola Cesar, muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que recibiste una excelente atención de parte de Alba. En Jeffrey Castillo Insurance Agency, estamos comprometidos a brindar un servicio personalizado y a ayudar a nuestros clientes a encontrar la cobertura adecuada para sus necesidades, ya sea de seguro de auto, hogar, o vida. Agradecemos tu confianza y esperamos seguir siendo tu agencia de seguros de confianza por muchos años. ¡Gracias por elegirnos!"
Profile photo of Dania Sánchez

Dania Sánchez

August 7, 2026

5  out of  5
rating by Dania Sánchez
"Gracias Alba Nubia Morales Estrella por tomarte el tiempo de explicarme como funciona lo del seguro y se que estoy con un buen equipo de trabajo."
We responded:
"¡Hola Dania, muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que Alba se tomó el tiempo para explicarte cómo funciona tu seguro y que te hizo sentir en confianza. Jeffrey Castillo Insurance Agency, nos esforzamos por brindar un servicio personalizado y ayudar a nuestros clientes a comprender sus opciones de seguro de auto, hogar, vida y más. Gracias por confiar en nuestro equipo. ¡Estamos aquí para ayudarte siempre que nos necesites!"
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Lid Bux

August 4, 2026

5  out of  5
rating by Lid Bux
"Mr Castillo was already great and very helpful"
We responded:
"HI, thank you so much for your 5-star review! We're thrilled to hear that we were able to provide such great and helpful service. At the Jeffrey Castillo Insurance agency, we're committed to making insurance simple and ensuring every customer feels supported, whether they need help with auto insurance, home insurance, life insurance, or other coverage options. We look forward to being here whenever you need us. Thank you for choosing our agency!"
Profile photo of Jose correa

Jose correa

July 15, 2026

5  out of  5
rating by Jose correa
"Excelente servicio me encanta state farm le quiero dar las gracias a alba Morales por su amabilidad y buscarme un precio justo 💪"
We responded:
"¡Hola Jose, Muchas gracias por su reseña de 5 estrellas! 😊 Nos alegra mucho saber que tuvo una excelente experiencia con nosotros en Jeffrey Castillo Insurance Agency. También queremos agradecerle sus comentarios sobre Alba, nos complace que haya sido amable y que la ayudara a encontrar un precio justo. 💪

Si necesita ayuda en el futuro, aquí estaremos para servirle. ¡Gracias por su confianza!"
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Liz

June 24, 2026

5  out of  5
rating by Liz
"Luis helped me quickly, and efficiently, he explained the process clearly, and was friendly throughout the process.

Follow up- Luis helped me obtain auto insurance and switched out the policy for a different policy very quickly. Highly recommend!!"
We responded:
"Hi Liz, thank you for your wonderful 5-star review! We’re glad to hear that Luis provided quick, efficient, and friendly service while clearly explaining the process. At The Jeffrey Castillo Insurance Agency, we pride ourselves on delivering exceptional customer service and clear communication to make your experience smooth and stress-free. We appreciate your feedback and look forward to assisting you again in the future!"
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J G

June 16, 2026

5  out of  5
rating by J G
"Luis and Jeffrey are the DYNAMIC DUO! Luis initiated contact after I completed an online inquiry searching for new quotes. Luis contacted me quickly and made the process seamless! He was professional, personable, answered all my questions and made the entire process soooo convenient. When it was time to close the deal Jeffrey continued with the same care. I couldn't ask for better service. Thank you Guys!!!!"
We responded:
"Hi! thank you for the incredible review! I’m really happy to hear that Luis and I were able to make your experience smooth and seamless—from your initial online inquiry through to closing.

At the Jeffrey Castillo Insurance Agency, we always aim to respond quickly, be professional, and make everything as convenient as possible while answering all of your questions along the way. I truly appreciate your trust, and I’m grateful you chose our team.

If you ever need anything in the future, we’re only a call or message away!"
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JTJREC GANG

June 5, 2026

5  out of  5
rating by JTJREC GANG
"They was very communicative and understanding of everything I needed for my car policy."
We responded:
"Hi, thank you for your 5-star review! We’re so glad you felt supported throughout your car insurance process. At Jeffrey Castillo Insurance Agency we are committed to being clear, communicative, and understanding—so you always know what to expect and what you need.

If you ever have questions or need assistance, we’re here to help."
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Jean Robert Azard

May 29, 2026

5  out of  5
rating by Jean Robert Azard
"Best agency Ever thanks"
We responded:
"Hi Jean, thank you so much for your 5-star review! We’re honored to be your insurance agency and truly appreciate your kind words. At Jeffrey Castillo Insurance Agency, we’re committed to providing the best service possible. We look forward to helping you again anytime!"
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Yerubis Solano

May 21, 2026

5  out of  5
rating by Yerubis Solano
"Excellent service! Love the agents! Thank you Luis for your assistance and guidance on my home insurance policy and car insurance! Great job"
We responded:
"Hi Yerubis, thank you so much for your 5-star review! We’re thrilled to hear you had an excellent experience with our agents, especially Luis. Providing top-notch assistance and guidance on your home and car insurance policies is our priority. At Jeffrey Castillo Insurance Agency, we’re committed to delivering outstanding service and personalized support. We appreciate your trust and look forward to continuing to serve your insurance needs!"
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Iziola Upshaw

May 21, 2026

5  out of  5
rating by Iziola Upshaw
"My experience was wonderful"
We responded:
"Hi Iziola, thank you so much for your 5-star review! We’re delighted to hear that your experience was wonderful. At Jeffrey Castillo Insurance Agency, we strive to provide exceptional service and ensure every customer feels valued. We look forward to serving you again soon!"
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VOB BEATZ

May 19, 2026

5  out of  5
rating by VOB BEATZ
"Very good service🌟🌟🌟🌟🌟"
We responded:
"Hi Vob, thank you so much for your 5-star review! We're thrilled to hear you had a very good service experience with us. At Jeffrey Castillon Insurance Agency, we are committed to providing excellent customer service and quality support. We look forward to serving you again soon!"